Helpline numbers

HELPLINE NUMBERS

Staffordshire Mental Health Helpline Tel: 0808 800 2234

Staffordshire County Council – 0300 111 8050 emergency food & care.

Stafford Samaritans 116 123 (National – free number)

Childline: 0800 1111

Domestic Violence Hotline: 0808 2000 247

Mind: 0300 123 3393

Age UK: 0800 169 6565

Police 101 Call 999 if you are in immediate danger.

NHS 111

Switchboard – LGBT helpline 0300 330 0630

Stafford Borough Council 01785 619000

Staffordshire Women’s Aid 0300 330 5959

Stafford Bereavement & Loss Support Service 01785 273768

Crimestoppers: 0800 555 111

Stafford Community Organisers -Telephone Service. Lines open 10am to 12.30pm Tues – Thurs only.

Tel: 07783439349

Anxiety UK

Charity providing support if you have been diagnosed with an anxiety condition.Phone: 03444 775 774 Website: www.anxietyuk.org.uk

Bipolar UK A charity helping people living with manic depression or bipolar disorder.

Website: www.bipolaruk.org.uk

CALM – CALM is the Campaign Against Living Miserably, for men aged 15 to 35.

Phone: 0800 58 58 58 Website: www.thecalmzone.net

Men’s Health Forum

24/7 stress support for men by text, chat and email.Website: www.menshealthforum.org.uk

Mental Health Foundation

Provides information and support for anyone with mental health problems or learning disabilities.

Website: www.mentalhealth.org.uk

Mind Promotes the views and needs of people with mental health problems.

Phone: 0300 123 3393 Website: www.mind.org.uk

No Panic

Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). Offers a course to help overcome your phobia or OCD.

Phone: 0844 967 4848 (daily, 10am to 10pm). Calls cost 5p per minute plus your phone provider’s Access Charge Website: www.nopanic.org.uk

OCD Action

Support for people with OCD. Includes information on treatment and online resources.

Phone: 0845 390 6232 (Monday to Friday, 9.30am to 5pm). Calls cost 5p per minute plus your phone provider’s Access Charge Website: www.ocdaction.org.uk

OCD UK A charity run by people with OCD, for people with OCD. Includes facts, news and treatments. Phone: 0333 212 7890 (Monday to Friday, 9am to 5pm) Website: www.ocduk.org

PAPYRUS Young suicide prevention society. Phone: HOPELINEUK 0800 068 4141 (Monday to Friday, 10am to 10pm, and 2pm to 10pm on weekends and bank holidays) Website: www.papyrus-uk.org

Rethink Mental Illness Support and advice for people living with mental illness. Phone: 0300 5000 927 (Monday to Friday, 9.30am to 4pm) Website: www.rethink.org

Samaritans Confidential support for people experiencing feelings of distress or despair. Phone: 116 123 (free 24-hour helpline) Website: www.samaritans.org.uk

SANE Emotional support, information and guidance for people affected by mental illness, their families and carers. SANEline: 0300 304 7000 (daily, 4.30pm to 10.30pm) Textcare: comfort and care via text message, sent when the person needs it most: www.sane.org.uk/textcare Peer support forum: www.sane.org.uk/supportforum Website: www.sane.org.uk/support

YoungMinds Information on child and adolescent mental health. Services for parents and professionals. Phone: Parents’ helpline 0808 802 5544 (Monday to Friday, 9.30am to 4pm) Website: www.youngminds.org.uk

Abuse (child, sexual, domestic violence)

NSPCC Children’s charity dedicated to ending child abuse and child cruelty. Phone: 0800 1111 for Childline for children (24-hour helpline) 0808 800 5000 for adults concerned about a child (24-hour helpline) Website: www.nspcc.org.uk

Refuge Advice on dealing with domestic violence. Phone: 0808 2000 247 (24-hour helpline) ebsite: www.refuge.org.uk

Addiction (drugs, alcohol, gambling)

Alcoholics Anonymous Phone: 0800 917 7650 (24-hour helpline) Website: www.alcoholics-anonymous.org.uk

National Gambling Helpline Phone: 0808 8020 133 (daily, 8am to midnight) Website: www.begambleaware.org

Narcotics Anonymous Phone: 0300 999 1212 (daily, 10am to midnight) Website: www.ukna.org

Alzheimer’s

Alzheimer’s Society Provides information on dementia, including factsheets and helplines. Phone: 0333 150 3456 (Monday to Friday, 9am to 5pm and 10am to 4pm on weekends) Website: www.alzheimers.org.uk

Bereavement

Cruse Bereavement Care Phone: 0808 808 1677 (Monday to Friday, 9am to 5pm) Website: www.cruse.org.uk

Crime victims

Rape Crisis To find your local services phone: 0808 802 9999 (daily, 12pm to 2.30pm and 7pm to 9.30pm) Website: www.rapecrisis.org.uk

Victim Support Phone: 0808 168 9111 (24-hour helpline) Website: www.victimsupport.org

Eating disorders

Beat Phone: 0808 801 0677 (adults) or 0808 801 0711 (for under-18s) Website: www.b-eat.co.uk

Learning disabilities

Mencap Charity working with people with a learning disability, their families and carers. Phone: 0808 808 1111 (Monday to Friday, 9am to 5pm) Website: www.mencap.org.uk

Parenting

Family Lives advice on all aspects of parenting, including dealing with bullying. Phone: 0808 800 2222 (Monday to Friday, 9am to 9pm and Saturday to Sunday, 10am to 3pm)Website: www.familylives.org.uk

Relationships

Relate The UK’s largest provider of relationship support. Website: www.relate.org.uk

DWP Contact Numbers

Most numbers are either free (0800 & 0808) or local rate (03) from a landline or mobile.Bereavement Benefits: 0800 731 0139

Carers Allowance: 0800 731 0297

Child Benefit: 0300 200 3100

Social Fund Budgeting Loan: 0800 169 0140

Tax Credits: 0345 300 3900

Universal Credit helpline: 0800 328 5644

EXISTING CLAIMS

PIP: 0800 121 4433

ESA, JSA, Income Support, Incapacity Benefit: 0800 169 0310

NEW CLAIMS

Income Support: 0800 055 6688

JSA: 0800 055 6688

UC – New Style ESA Application: 0800 328 5644 press option 2 then option 6

Stafford Borough Council

Emergency Out of Hours Homeless Contact Number – 01785 619170 Housing Department – 01785 619000 or housingadvice@staffordbc.gov.uk

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